Terms, Conditions & Legal Stuff
Deposits & New Customers
All new customers will need to pay a £20 non refundable deposit to secure your first appointment. This can be arranged when booking your dog in for the first time.
Our Cancellation Policy
We do require 48 hours notice of any pre-booked appointment cancellation.
If less time is given, a cancellation fee to cover any and all costs incurred may be added to your account.
In the event of any Failure to turn up for your pre-booked appointment or if you are more than 15 minutes late, a fee to cover any and all costs incurred may be added to your account.
"We try to ensure that we give the best possible service at the best possible prices to our clients ... and there are only so many appointments we can offer in any one working week, so to ensure that our
Messy Mutts salon doesn't disappoint our customers and at the same time lose valuable revenue, by having empty and missed appointments that others could have used, we have these terms and conditions in place so that no-one misses out. Thank you for your understanding."
The Legal Bit
Copyright © 2019 Kelly Hamley
All rights reserved.
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No part of this website , including all original photographic pictures and video footage used can be reproduced in any form or by written, electronic or mechanical, including photocopying, recording, or by any information retrieval system without prior permission in writing by the owner.
All Information contained within this website remains the intellectual property of the owner.
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Messy Mutts ™ is a trademark owned by Kelly Hamley
Made in Great Britain
Although every precaution has been taken in the preparation of this website, the designer and owner assume no responsibility for any errors or omissions. Neither is any liability assumed for damages resulting from the use of any information contained herein.